Privacy Policy
Last updated: March 20, 2026
A'Thurayya for Higher Education ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (athurayya.com), mobile application, and related services (collectively, the "Services").
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, nationality, passport details, and emergency contact information provided during account registration or subscription enrollment.
- Payment Information: Billing address, payment card details (processed securely through Bank Muscat SmartPay gateway — we do not store card numbers or CVV on our servers).
- Academic Information: Educational background, course preferences, language proficiency levels, and program enrollment details.
- Usage Data: Device information, IP address, browser type, pages visited, and interaction data collected automatically when you use our Services.
- Communication Data: Records of correspondence when you contact our support team.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your educational journey subscriptions and payments.
- Communicate with you regarding your enrollment, schedules, and program updates.
- Coordinate with partner schools, accommodation providers, and travel services in the United Kingdom.
- Send important notifications about your subscription, payment reminders, and service updates.
- Improve and personalize our Services.
- Comply with legal obligations and protect our rights.
3. Information Sharing
We may share your information with:
- Partner Schools: UK-based educational institutions where you are enrolled, for the purpose of course registration and attendance tracking.
- Service Providers: Accommodation providers, transport companies, insurance providers, and visa processing agencies involved in delivering your educational journey.
- Payment Processors: Bank Muscat SmartPay for secure payment processing.
- Legal Authorities: When required by law, regulation, or legal process.
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls. Payment transactions are processed through Bank Muscat's PCI DSS-compliant SmartPay gateway.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for a reasonable period after account closure for legal, accounting, or business purposes.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for data processing where applicable.
- Request a copy of your personal data.
- Object to certain types of processing.
To exercise these rights, please contact us at info@athurayya.com.
7. Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
8. Children's Privacy
Our programs serve students aged 12 and above. For students under 18, parental or guardian consent is required for enrollment. Parents and guardians can access and manage their child's information through the parent account in our mobile application.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@athurayya.com
- Phone: +968 90101047
- Address: Sohar, Sultanate of Oman